Privacy Policy

IT Support Glasgow Privacy Policy

Last Updated: August 24, 2025

IT Support Glasgow ("we," "us," or "our") is dedicated to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, or communications. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when contacting us via our website, email, or phone.
• Business Information: Company name, job title, and business contact details provided during inquiries or service agreements.
• Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
• Service-Related Data: Information provided during IT support, managed IT services, cybersecurity, or network management engagements, such as system configurations or account details.

2. How We Use Your Information

We use your information to:

• Provide and manage IT support, managed IT services, cybersecurity, and network management for Glasgow businesses.
• Respond to inquiries, schedule consultations, and communicate about our services.
• Improve our website and services through analytics and user feedback.
• Comply with legal obligations and protect our business interests.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information:

• With third-party service providers (e.g., cloud hosting, analytics) who assist in delivering our services, bound by confidentiality agreements.
• When required by law, such as to comply with legal processes or regulations.
• To protect the rights, property, or safety of IT Support Glasgow, our clients, or the public.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site performance. Cookies may collect data such as browsing behavior and preferences. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request information about how your data is used.
• Contact us at info@itsupportglasgow.com to exercise these rights.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Please review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

IT Support Glasgow
123 Glasgow Street, Glasgow, G1 1AA
Phone: +44-141-123-4567
Email: info@itsupportglasgow.com